Contact
Email: support@casevac.app
Developer: Mark Iglar
When you write, include your device, iOS version, and a short description of what happened. Do not send principal medical information or other people’s personal data in the email unless it is necessary and you have the right to share it.
Common answers
- Call 911 first in an emergency. CASEVAC is not a substitute for 911 or emergency medical care. The Call 911 button opens your phone’s dialer.
- Subscriptions: manage or cancel CASEVAC Pro in iPhone Settings › [your name] › Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.
- Restore purchases: open Settings in the app and tap Restore Purchases, signed in with the same Apple ID you used to subscribe.
- Joining a team: open the iCloud invite link the lead sent you and tap Join. There is no invite code. You can be in up to five teams.
- Location sharing: your position is shared only while On duty, and only with the active team. Turn On duty off, or wait for the shift auto-off, to stop sharing.
- Legal: Privacy Policy and Terms of Use.
About the app
CASEVAC: Nearest Trauma Center is an iPhone and iPad app for executive protection work in the United States. It requires iOS 17 or later. It is coming soon to the App Store.